Verizon forwarding guide
Missed-call forwarding on Verizon is one code — it covers busy and no-answer together.
| Action | Dial |
|---|---|
| Forward missed calls only (busy / no answer) | *71[SRN] |
| Forward every call | *72[SRN] |
| Turn forwarding off | *73 |
Framing note: all-call forwarding also routes the calls your shop would have answered itself. SavedRing is built for the calls your shop doesn't answer — busy, after-hours, overflow. If you forward every call, the "answer a second test call yourself" step in the test below does not apply — every call will reach SavedRing instead.
- Use *71 for SavedRing — your phone rings first; the calls you don't pick up come to us instead of voicemail.
- Destination must be an active, voice-capable US 10-digit number. Forwarding can't be set while you're outside Verizon coverage.
- Source: Verizon, "Call Forwarding FAQs" — https://www.verizon.com/support/call-forwarding-faqs/?task=callforwarding (checked Nov 7, 2026)
The forwarding test call
Setup is not done when the code is dialed. From a different phone, call your business number and let it ring unanswered. SavedRing must answer in your shop's name, and a job card must land in your portal. Answer a second test call yourself, and confirm it stays with you. If any step fails, forwarding is not live — use the disable code above, and we fix it on a short call together.